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kestrove-website/support.html
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2026-10-30 19:04:22 +04:00

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<!doctype html>
<html lang="en">
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<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Kestrove Support</title>
<link rel="icon" href="/favicon.svg" type="image/svg+xml">
<link rel="stylesheet" href="/legal.css">
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<p class="home"><a href="/">Kestrove home</a></p>
<header><img src="/favicon.svg" alt=""><h1>Kestrove Support</h1></header>
<p>Kestrove is a password manager you host yourself: your vault is end-to-end encrypted and syncs only through your own Kestrove server.</p>
<section>
<h2>Getting started</h2>
<ol>
<li>Set up a Kestrove server: <a href="/host.html">hosting guide</a> (about five minutes with Docker).</li>
<li>Open your server's web address, create your account with the setup code, and save your Emergency Kit.</li>
<li>In the web vault choose <strong>Devices → Add a device</strong>, then scan the QR code with the Kestrove app on your phone or computer.</li>
</ol>
</section>
<section>
<h2>Common questions</h2>
<p><strong>I forgot my master password.</strong> Nobody can recover it, including the developer and your server: that is what end-to-end encryption means. If another device is still unlocked, export your data from it.</p>
<p><strong>The app says it can't reach the server.</strong> Open your server's address in a browser on the same device. If the server moved to a new IP address, update your DNS record.</p>
<p><strong>The browser extension says the app isn't available.</strong> On a Mac, open the Kestrove app; on Windows and Linux, the Kestrove desktop app. Then click Connect in the extension and confirm the six words match.</p>
<p><strong>Autofill doesn't offer Kestrove.</strong> iPhone/iPad: Settings → General → AutoFill &amp; Passwords → turn on Kestrove. Android: Settings → Passwords &amp; accounts → Preferred service → Kestrove.</p>
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<h2>Report a problem</h2>
<p>Email <a href="mailto:[email protected]">[email protected]</a>. Never include passwords, your Secret Key or your Emergency Kit.</p>
<p class="muted"><a href="/privacy.html">Privacy Policy</a></p>
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